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Delivery

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Your package is always delivered. Currently the average delivery time is 3 days.

When you place an order with us, it will usually be sent within 5 working days, usually a little earlier.

You as a customer are entitled to a proper product. If you have not received a product in good condition or not at all, we will send you a new product for free.

Pay attention!
This is a time indication, not a binding term. In the exceptional case that delivery takes a little longer you will be notified.

You must check that all is correct when you receive your order. If this is not the case, then you should contact our support department immediately, and we will help you as soon as possible.

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When do I receive my order?
As soon as we receive an order, our employees immediately start working. Our products always state the delivery time. Normally this takes a maximum of 5 working days. If there is a lot of interest then it can take a bit longer. If this is the case, we will indicate this in time on the product page so you will not be surprised.

Can I still change the delivery address?
That is possible, unless we have already sent your order. Feel free to contact us, we will see if we can adjust it.

Can I pick up my order?
Orders can also be picked up at one of the post offices. You can indicate this during the order.

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