Based on Smart Locker availability and dimensions, your package(s) will be assigned to a Smart Locker accordingly.
In case where a Smart Locker compartment is not available, your package(s) will be sent to your regular pick-up location.
The Smart Locker service will not be applicable for package(s) already arrived in country.
The Smart Locker service is not applicable for PuntoMio Business and EuroMio Business.
A handling fee of XCG 3.00 per package will be applied upon check-out.
Packages from the Smart Locker should be picked up within 3 business days after the Ready for Pick-up notification. If not, your package(s) will be returned to the Cpost’s Branch located at Groot Kwartier. A Return Handling Fee of XCG 7.50 (in addition to the handling fee of XCG 3.00) per package will be applied upon check-out. The following PuntoMio storage fees and time frames will apply, starting from the day that the package(s) was/were Ready for pickup: – 7 days Storage Fee: XCG 7.50 per package| -14 days Storage Fee: XCG 15.00 per package -21 days Storage Fee: XCG 30.00 per package
Only payments with debit cards are accepted.
Package(s) paid via Bank transfers and/or Valtpay will not be delivered to the Smart Locker.
Claims and/or cases of escalation will be addressed on the next business day.
Any disputes arising from these Terms and Conditions will be resolved in the court of Law of Curaçao.
Cpost International N.V. reserves the right to amend the Terms and Conditions at any time without prior notice.
